Microsoft has unveiled Copilot Studio, a groundbreaking no-code solution that empowers businesses to build and customize their own AI copilots. This move comes hot on the heels of OpenAI’s recent introduction of a GPT platform, enabling users to create personalized versions of ChatGPT. With Copilot Studio, Microsoft extends the capabilities of its paid service, Microsoft 365 Copilot, allowing businesses to tailor their copilots with datasets, automation flows, and even integrate custom ChatGPT AI chatbots.
Jared Spataro, the head of modern work and business applications at Microsoft, emphasizes the simplicity of the process, stating, “With Copilot Studio, building AI assistants, connecting them to your key business systems is as simple as talking to one.” IT administrators can employ natural language or a graphical interface within Copilot Studio to link new data sources from partners such as SAP, Workday, ServiceNow, and more. This includes the creation and publication of custom copilots.
Spataro elaborates on the user-friendly features, stating, “Now, you can use natural language to describe what you want — and Copilot Studio will help you build and iterate the conversation design.” This flexibility extends from copilots on websites assisting with product queries to those embedded within quarterly earnings releases. Moreover, Copilot Studio serves as a tool for IT administrators to monitor copilot usage and analytics, allowing control over who can build custom copilots.
In addition to its primary functions, Copilot Studio acts as a central hub for integrating custom ChatGPT chatbots created using OpenAI’s GPT platform. Spataro underscores the collaboration between OpenAI and Microsoft, stating, “As part of the strategic partnership between OpenAI and Microsoft, we make it easy to integrate OpenAI’s services seamlessly within Microsoft’s existing ecosystem.” He also expresses the commitment to supporting GPTs, allowing makers to leverage this technology within Copilot Studio.
Microsoft’s announcement of Copilot Studio aligns with a broader AI strategy for Copilot, introducing new features for businesses, rebranding Bing Chat, and unveiling custom CPU and AI chips designed to enhance the overall experience of these AI-powered solutions.
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